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01698 844 098 [email protected]

Terms and conditions

for “RepairproLtd “ trading as Powersolutions & , are as followed. If you continue to browse and use our website or any in-store services offered, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern RepairproLtd “ tradins as Powersolutions relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our services.

The term RepairproLtd “ trading as Powersolutions or ‘us’ or ‘we’ or ‘our’ or ‘for “RepairproLtd “ trading as Powersolutions &’ refers to the owner of the company whose registered office is 209 main street,Bellshill,ml41aj. The term ‘you’ refers to the user or viewer of our terms.
The use of our stores or online services is subject to the following terms of use:

  • The content of the pages of the website is for your general information and use only. It is subject to change without due notice.
  • Your use of any information or materials on the website or in store is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through our services meet your specific requirements.
  • Our website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offences.
  • Your use of our services and any dispute arising out of such use of them is subject to the laws of England, Northern Ireland, Scotland and Wales.

Repair Services

  1. Repairs are carried out at the owners risk and for “RepairproLtd “ trading as Powersolutions & cannot be liable for any underlying faults that manifest itself as a result of a repair being carried out. All faults on the item must be made clear before repair commences as we will not be held responsible for item faults we are not told about at the time of booking in the repair. Once you agree to leave the device with us you are are agreeing to these conditions completely.
  2. Liquid damage repairs carry no warranty whatsoever and require payment up front, successful or not. certain liquid damaged devices appear to be working. This is due to corrosion on the components (resistors). When the components (resistors) are shorting together, the engineer cleans the board which may lead to the short circuit being removed
    and may result in the handset no longer showing signs of life at all. Most device
    manufacturers do not entertain any form of repair on liquid damaged handsets.
  3. The service and the materials are provided by for “RepairproLtd “ trading as Powersolutions & on an “as is” basis and for “RepairproLtd “ trading as Powersolutions & expressly disclaims any and all warranties, express or implied, including, without limitation, warranties of merchantability and fitness for a particular purpose with respect to the service or any materials and products.

In no event shall for “RepairproLtd “ trading as Powersolutions & be liable for any direct, indirect, incidental, punitive or consequential damages of any kind whatsoever with respect to the service, the material parts and the products for “RepairproLtd “ trading as Powersolutions & takes no responsibility for the loss of any accessories left in/on the device when submitted for repair. This includes, but is not limited to, memory cards, sim cards or cases. Any 3rd party engagement of any device where void labels removed or devices inspected by a 3rd party, will indefinitely void any warranty and responsibility  with  “RepairproLtd “ trading as Powersolutions &

  1. for “RepairproLtd “ trading as Powersolutions & does not accept liability for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of damage to property and/or loss from claims of third parties arising out of the use for “RepairproLtd “ trading as Powersolutions & services for any products or services purchased from for “RepairproLtd “ trading as Powersolutions &

5.1 Any data or information that you may have stored on the Equipment shall remain your sole responsibility and we accept no liability for loss or corruption of such data howsoever caused. It is your responsibility to keep a record of any such data.

  1. We shall notify you when the Equipment has been repaired or is un-repairable and is available for collection. If you do not collect the Equipment within 60 days, we will dispose of the Equipment. Any sum obtained on disposal will be used to meet any unpaid estimate or repair charges you are liable to pay and any remaining balance will be sent to you or will remain payable by you accordingly.
  2. for “RepairproLtd “ trading as Powersolutions & offers a warranty of 90 days with repairs, excluding, but exclusions not limited to, water damaged devices. The warranty does not, under any circumstances, cover devices that have been accidentally damaged or water damaged after the initial repair has been carried out. The warranty only covers the part that has been repaired initially. If the device has been damaged by you, you will not be covered by the 90 day warranty; however, devices may be repaired by for “RepairproLtd “ trading as Powersolutions & at the usual cost.

for “RepairproLtd “ trading as Powersolutions &  will only be liable for direct loss up to a maximum total of the price of the product or service purchased in respect of any claim.
No contract for the sale of any product will subsist between you and for “RepairproLtd “ trading as Powersolutions &  unless and until for “RepairproLtd “ trading as Powersolutions &  accepts your order by way of an e-mail confirming that it has received payment in full for all the goods you have ordered.

That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time for “RepairproLtd “ trading as Powersolutions & sends the e-mail to you (whether or not you receive that e-mail).

This confirmation e-mail amounts to an acceptance by for “RepairproLtd “ trading as Powersolutions & of your offer to buy goods from for “RepairproLtd “ trading as Powersolutions &

This confirmatory e-mail will contain all relevant statutory information concerning your contract.

The confirmatory e-mail will also contain a link to these terms and conditions and may be amended from time to time.

You must check that the details on this confirmatory e-mail are correct as soon as possible and you should print out and keep a copy of it.

for “RepairproLtd “ trading as Powersolutions & will not pass on your personal details to any third party.

You undertake that all details you provide to for “RepairproLtd “ trading as Powersolutions &  for the purpose of ordering or purchasing goods or services are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the goods or services ordered.

If there are any changes to the details supplied by you, it is your responsibility to inform for “RepairproLtd “ trading as Powersolutions & as soon as possible.

Your statutory rights are not affected (in particular see below as to your rights to withdraw from the contract) but otherwise, all purchases are non-exchangeable, non-refundable and non-transferable.

You may cancel your order at any time prior to your order being processed by contacting the relevant for “RepairproLtd “ trading as Powersolutions & , store by calling 01698 844098 during normal office hours. Any request to cancel a repair after processing is subject to a cancelation fee equal to that of the engineers time spent on the device.


This Liability section applies only to the extent permitted by law. For the avoidance of doubt, for “RepairproLtd “ trading as Powersolutions &  do not exclude or limit any liability for (a) personal injury (including sickness and death) where such injury results from for “RepairproLtd “ trading as Powersolutions &  negligence or wilful default, or that of for “RepairproLtd “ trading as Powersolutions & employees, agents or subcontractors or (b) fraudulent misrepresentation.

for “RepairproLtd “ trading as Powersolutions & does not accept liability (except as set out below) for any errors and omissions and reserve the right to change information, specifications and descriptions of listed goods, products and services.

for “RepairproLtd “ trading as Powersolutions & will do its best to correct errors and omissions as quickly as practicable after being notified of them.

To the fullest extent permitted by law, for “RepairproLtd “ trading as Powersolutions & is providing repair services and its contents on an “as is” basis and makes no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to this website or the information, content, materials or products included in store including, without limitation, warranties of merchantability and fitness for a particular purpose. In addition, for “RepairproLtd “ trading as Powersolutions & does not represent or warrant that the information accessible via this website or in store is accurate, complete or current.

for “RepairproLtd “ trading as Powersolutions & do not accept liability for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of damage to property and/or loss from claims of third parties arising out of the use of the for “RepairproLtd “ trading as Powersolutions & website or any for “RepairproLtd “ trading as Powersolutions & services for any products or services purchased from for “RepairproLtd “ trading as Powersolutions &

for “RepairproLtd “ trading as Powersolutions & will only be liable for direct loss up to a maximum total of the price of the product or service purchased in respect of any claim.

Refund and exchange Policy

for “RepairproLtd “ trading as Powersolutions & has a legal and strict refund and exchange policy in place. This policy will be held up to the fullest extent of the law.

for “RepairproLtd “ trading as Powersolutions & is only obliged to fix or exchange goods if deemed to be faulty within the warranty period of 90 days. The goods must be accompanied by a valid receipt in order for the matter to be resolved.

for “RepairproLtd “ trading as Powersolutions & has no obligation to refund or exchange items that have not been found to be defective. for “RepairproLtd “ trading as Powersolutions & also has no obligation to refund or exchange any item that is not accompanied by a valid receipt.

Processing of orders.

Credit and Debit cards are debited upon completion of the repair from for “RepairproLtd “ trading as Powersolutions & All prices include sales taxes (where applicable) unless otherwise stated. Shipping is charged on a weight basis, and can be altered at any time without notice.

for “RepairproLtd “ trading as Powersolutions & aim to repair and arrange collection or shipment of all completed items within 5 business days of receiving your order and device. Your order may be delayed if the item is not in stock with our suppliers and your order can take up to 60 days if we need to order a part in as most parts come from China where your device is made. Some items may be unavailable and the current stock status is approximate. for “RepairproLtd “ trading as Powersolutions & is not able to supply dates as to when our suppliers may get an item in stock.


The period stated within which you can collect or receive your repair is approximate. Repairs sent by post will be sent to the address given by you in your order. Please note that your goods may be sent to you in instalments.

From time to time, for “RepairproLtd “ trading as Powersolutions & may engage a 3rd party to fulfil orders, a contract for the sale of these products will be made between the 3rd party supplier and yourself.

Please note that when shipping products internationally you should be aware that cross-border shipments are subject to opening and inspection by customs authorities.


It is a crime to use a false name or a known invalid credit card to order. Anyone caught wilfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law.

for “RepairproLtd “ trading as Powersolutions & may amend these terms and conditions from time to time, and place the new version on the website. When for “RepairproLtd “ trading as Powersolutions & does so, for “RepairproLtd “ trading as Powersolutions & will mention the fact on our home page ( www.for “RepairproLtd “ trading as Powersolutions & .com ). All purchases from the date that the amended terms are placed on our website onwards will be governed by those new terms.

These terms and conditions shall apply when for “RepairproLtd “ trading as Powersolutions & accepts your order by e-mail confirming that it has received the device for repair. They shall supersede any and all other conditions, understandings, commitments, agreements or representations (except fraudulent
misrepresentations) relating to your repair, whether oral or in writing, and contain the entire agreement between for “RepairproLtd “ trading as Powersolutions & and you relating to your purchase.

for “RepairproLtd “ trading as Powersolutions & advises that you print off and keep safe a copy of these terms and conditions once your order has been accepted by for “RepairproLtd “ trading as Powersolutions &

You are advised to read (and are responsible for reading) all information on this fully.

If any of these terms are held to be invalid or unenforceable, those terms will be struck out and the other terms remain.

These terms and conditions are subject to the laws of the United Kingdom and will be held up to the fullest extent of the law.



usage of website policy extended

This website is operated by Repairpro ltd  Limited (referred to as “Powersolutions/we/our/us”). As user of this website (referred to as “you/your”) you acknowledge that any use of this website including any transactions you make (“use/using”) is subject to our terms and conditions below (which includes any other important hyper-linked sections through these terms and conditions carefully before using this website.

  • print a copy for future reference.
  • also read our section regarding your personal information.

**1. General**

1.1 We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website (see date at the top) and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.

1.2 If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use this website

1.3 When you use certain Powersolutions please read the additional information provided with regards to such services as this information will provide you with full details on how to use such services.

1.4 Certain website services will require registration and subsequent access to those services will be subject to an approved login name and password (“Password Details”). Information that you provide on this website must be accurate and complete. All Passwords Details are accepted and may be withdrawn at our sole discretion and are exclusive to you and non-transferable and must be treated as strictly confidential at all times. In the event that you have any concerns regarding your Password Details or become aware of any misuse then you must inform us immediately (see for more information and full contact details).

1.5 Certain products are the subject of a legally prescribed age restriction, determined by the british law. The classifications are 12, 15, and 18. The classification reflects the content of the video game or DVD (violence, language, sex, drug abuse etc). You are therefore required to confirm that you are over 18. We carry out further checks to verify your age with a registered credit reference agency and, if we are unable to verify you are over 18, we will cancel your order.

**2. Order process**

2.1 Please see the section for information on how to place an order. All orders that you place on this website will be subject to acceptance in accordance with these terms and conditions.

2.2 The ‘confirmation’ stage sets out the final details of your order. Following this, we will send to you an order acknowledgement email detailing the products you have ordered. Please note that this email is not an order confirmation or order acceptance from Powersolutions.

2.3 Acceptance of your order and the completion of the contract between you and us will take place on despatch to you of the products ordered unless we have notified you that we do not accept your order or you have cancelled it (please refer to

2.4 We do not file details of your order for you to subsequently access direct on this website, and therefore, please print out these terms and conditions and the order acknowledgement for your own records. If you wish to obtain specific details of your previous orders please

**3. Delivery**

3.1 This website is only for delivery of products to customers in mainland UK and Northern Ireland addresses and for smaller items we can now deliver to the Scottish Islands, Isle of Scilly & Isle of Man. Where goods are delivered directly by our suppliers delivery restrictions may apply to Northern Ireland and Scottish Highlands. We cannot deliver to BFPO addresses, or the Republic of Ireland. All goods must be signed for by an adult aged 18 years or over on delivery.

3.2 Delivery charges and estimated timescales are specified in the delivery section and also when you place an order. We make every effort to deliver goods within the estimated timescales, however delays are occasionally inevitable due to unforeseen factors. Powersolutions shall be under no liability for any delay or failure to deliver the products within estimated timescales.

3.3 Risk of loss and damage of products passes to you on the date when the products are delivered to you or are left with a person or place nominated by you. Our delivery driver may take a photograph of your address if you are not home to receive a delivery.

**4. Payment**

4.1 We take payment from your card or PayPal account at the time we receive your order, once we have checked your card or PayPal details and stock availability. Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the goods. Additional Terms and Conditions for payments made by Paypal can be found at (this link will open in a new window). ( is not responsible for the content of external websites.)

4.2 To ensure that your credit, debit, charge card or PayPal account is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with relevant data protection laws.

4.3 a) Online price errors. If we discover an error in the price of goods ordered or reserved, we will inform you as soon as possible (e.g. prior to the goods being despatched or in store prior to the collection of the goods). We will provide you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you choose to cancel and have already paid for the goods you will receive a full refund.

  1. b) If you reserve a product and the price changes (due to normal fluctuations e.g. goods going into or coming out of promotion, but not a pricing error) before you collect the item, you may request to pay the lowest of i) the price on reservation or ii) the prevailing price in store at the time of collection. This will also apply if your reservation is extended but not if the reservation collection window has expired.

4.3.1 If, in our opinion, any person or persons, whether acting on behalf of themselves or a business, engages in practices that call into question the fair use of the check and reserve system, we reserve the right to cancel reservations and / or to restrict / block access to the check and reserve system for that person or persons. Examples of such activity may include placing significant numbers of reservations where the goods are not subsequently collected, placing significant numbers of reservations for the same product without them being subsequently collected and the selling of reservation confirmations. This list is not exhaustive.

4.4 Payment can be made by any method specified in . For information about secure online ordering see security

4.5 Title to any products you order on this website shall pass to you on delivery of the products provided that we have processed and received payment in full for the products

4.6 All prices are shown in £s sterling and include VAT (where applicable) at the applicable current rates but exclude delivery charges, unless expressly stated otherwise for further details including Express delivery charges).

4.7 **The price of products can be changed more than once. By ‘original price’ we mean the original price displayed online on or in the most recent, printed version of the full Powersolutions website

**5. Returns, Cancellations and Substitutions**

5.1 We offer a 30-day money back guarantee, please refer to Some products are excluded from the Guarantee and are clearly marked by a † next to the product name. In the unlikely event that you receive faulty or damaged goods, please refer to our section.

5.2 Sometimes the product specifications from the manufacturer may change, in which case we will do our best to offer you a similar alternative. We may experience problems with the supply of certain products and may therefore supply a substitute of the same or better quality at the same price. If you are not happy with the replacement or substitute you can return it in accordance with our 30-day money back guarantee. Where applicable, you may cancel your order in accordance with your rights under the Consumer Contracts (Information, Cancellation & Additional Charges Regulations (see the returns and refunds page for further details

5.3 All sizes and measurements are approximate but we do try to make sure that they are as accurate as possible.

**6. Intellectual Property**

6.1 You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all materials and/or content made available as part of your use of this website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.

6.2 You acknowledge and agree that the material and content contained within this website is made available for your personal non-commercial use only and that you may only download such material and content for the purpose of using this website. You further acknowledge that any other use of the material and content of this website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

**7. Liability and Indemnity**

7.1 Nothing in these terms and conditions excludes or limits liability for death or personal injury caused by negligence, fraudulent misrepresentation, or any other liability which may not otherwise be limited or excluded under applicable law.

7.2 Subject to Section 7.1 above, Powersolutions will use reasonable endeavours to verify the accuracy of any information on the site but makes no representation or warranty of any kind express or implied statutory or otherwise regarding the contents or availability of the site or that it will be timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the website Powersolutions will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website and Powersolutions accepts no liability of any kind for any loss or damage from action taken or taken in reliance on material or information contained on the site.

7.3 Subject to Section 7.1 above, other than as expressly provided in these terms and conditions with respect to specific products and except for the exclusive remedies set out at Section 5 above, any indemnities, warranties, terms and conditions (whether express or implied) are hereby excluded to the fullest extent permitted under applicable law.

7.4 Subject to Section 7.1 above, Powersolutions will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent on negligent misrepresentations) or otherwise out of or in connection with the terms and conditions for any:

  • economic losses (including without limitation loss of revenues, data, profits, contracts, business or anticipated savings); or
  • loss of goodwill or reputation; or
  • loss of privacy and loss of data; or
  • special or indirect losses
  • suffered or incurred by that party arising out of or in connection with the provisions of any matter under these terms and conditions.

7.5 Notwithstanding the above, subject to Section 7.1 Powersolutions’ aggregate liability (whether in contract, tort or otherwise) for loss or damage shall in any event be limited to a sum equal to the amount paid or payable by you for the product(s) in respect of one incident or series of incidents attributable to the same clause.

7.6 This clause 7 does not affect your statutory rights as a consumer, nor does it affect your contract cancellation rights.

7.7 We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.

**8. Miscellaneous Provisions**

8.1 The contract between us shall be governed by the laws of England and any dispute between us will be resolved exclusively in the courts of England. English is the only language offered for the conclusion of the contract.

8.2 We have selected our products on the basis that they will be used for domestic use only, if you are planning to use them for business purposes please make sure that you are covered by the appropriate insurance. Where you decide to use the products in the course of a business, we exclude (to the fullest extend permitted by law) those warranties and conditions relating to fitness for a particular purpose. Our maximum liability to business users arising out of or in connection with the products shall be limited to the replacement value of the product in question (except in the case of death or personal injury caused by our negligence or in respect of fraud). In relation to business users, we do not accept liability for the fitness of goods for business purposes, nor do we accept liability for loss of use of the item nor any loss over and above the cost of the item in the event of a claim for breach of warranty or condition.

8.3 Powersolutions shall be under no liability for any delay or failure to deliver products or otherwise perform any obligation as specified in these terms and conditions if the same is wholly or partly caused whether directly or indirectly by circumstances beyond its reasonable control.

8.4 To provide increased value to our customers, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.

8.5 You may not assign or sub-contract any of your rights or obligations under these terms and conditions or any related order for products to any third party unless agreed upon in writing by Powersolutions.

8.6 Powersolutions reserves the right to transfer, assign, novate or sub-contract the benefit of the whole or part of any of its rights or obligations under these terms and conditions or any related contract to any third party.

8.7 If any portion of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity or enforceability of the other sections of these terms and conditions shall not be affected.

8.8 These terms and conditions do not create or confer any rights or benefits enforceable by any person that is not a party (within the meaning of the U.K. Contracts (Rights of Third Parties) Act 1999) except: a) repairpro ltd (as defined below) shall have the right to enforce any rights or benefits under these terms and conditions; b) repair pro ltd ,shall have the right to enforce and take the benefit of the rights or benefits of any limitation or exclusion or limitation of liability in these terms and conditions; c) a person who is a permitted successor or assignee under Section 8.8 above of the rights or benefits of these terms and conditions may enforce such rights or benefits. d) No consent from the persons referred to in Section 8.9 is required for the parties to vary or rescind these terms and conditions (whether or not in any way that varies or extinguishes rights or benefits in favour of such third parties).

8.9 No delay or failure by Powersolutions to exercise any powers, rights or remedies under these terms and conditions will operate as a waiver of them nor will any single or partial exercise of any such powers, rights or remedies preclude any other or further exercise of them. Any waiver to be effective must be in writing and signed by an authorised representative of Powersolutions.

8.10 These terms and conditions including the documents or other sources referred to in these terms and conditions supersede all prior representations understandings and agreements between you and Powersolutions relating to the use of this website (including the order of products) and sets forth the entire agreement and understanding between you and Powersolutions for your use of this website.

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